Privacy Policy

Last updated: 9 July 2026

EximJinn (“we”, “us”) is a software service owned and operated by Tenvy Advisors LLP that helps exporters, importers and consultants download and organise their Export-Import documents — currently, electronic Bank Realisation Certificates (e-BRCs) from the DGFT portal. This policy explains what we collect and how we protect it.

1. Information we collect

  • Account details you or your administrator provide: name, email, company name, phone, and IEC code.
  • DGFT portal credentials (username and password) that you enter so the tool can fetch your e-BRCs on your behalf.
  • Your e-BRC data and documents downloaded from DGFT — certificate numbers, amounts, dates, shipping bills and the PDF files.
  • Usage logs such as download job records and activity timestamps, used to run and support the service.

2. How we use your information

We use your information solely to operate the service for you: to log in to the DGFT portal on your instruction, download your e-BRCs, store and display them to you, provide analytics, and offer support. We do not sell your data or use it for advertising.

3. Your DGFT credentials

Your DGFT portal password is encrypted before it is stored and is used only to log in to DGFT to fetch your own e-BRCs. It is never shared with any third party. You can update or remove it at any time from the Credentials screen.

4. Data storage & security

Your data is hosted on secure servers located in India. We use HTTPS encryption in transit, encrypted storage for sensitive credentials, role-based access controls, and administrator two-factor authentication. While no system is perfectly secure, we take reasonable measures to protect your information.

5. Data sharing

We access the DGFT portal on your behalf using the credentials you provide. We do not share your data with any other third party, except where required by law.

6. Data retention

We retain your account and e-BRC data for as long as your account is active, so you can access your historical records. On written request, we will delete your data (note: your certificates also remain available directly on the DGFT portal).

7. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at the details below.

8. Contact us

Questions about this policy? Reach us at info@eximjinn.com or call +91 81691 90036 (Monday to Saturday, 10:30 AM – 6:30 PM).

This policy may be updated from time to time; the latest version will always be available on this page.